Instant Quote to Cleaning – Process Overview
For immediate service, please call us: 781-230-6409. Our office is open Monday – Friday, 8am – 5pm.
Submit the form below to request a cleaning quote and we’ll call you within 1 business day to discuss your cleaning needs
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This quote is valid for all commercial & residential cleaning in the North Shore, MA area.
Our Cleaning Structure!
Over the past 25 years, Immaculate Cleaning Company has developed a highly effective cleaning process that has proven to produce excellent results in keeping a home in good shape, making it easy to maintain on a regular recurring schedule!
We use a color-coded rag system that proves effective for eliminating germs, removing crusty areas in kitchens, and leaving streak-free windows. Each type of rag we use has a separate purpose and makes a large impact on the cleanliness of your home or workplace.
We also have a system for eliminating dust that will remove dust from any high points in your home, flat surfaces, and cobwebs in corners. We use extension poles for high dusting, feather dusters for cobwebs in corners, and yellow-dust cloths for any horizontal surfaces.
We use high powered vacuums that have good suction, pick up debris in all nooks and crannies, and are versatile for all surfaces (including rugs)!
On top of all this, we have a game plan for cleaning each area and know how to deal with every cleaning situation that we run into!
How long have you been in business?
25 years! We are a family owned and operated business. Learn more about our immaculate cleaning company!
Why are some services cheaper than others?
Having been in the cleaning business for 25 years we have seen a wide variety of cleaning options out there. You need to trust who you are letting into your home. Immaculate Cleaning Company takes all the time and hassle out of housecleaning for you. Hiring an amateur cleaner generally requires you to find a housekeeper, verify their background, train them, and provide all the supplies for cleaning. You have to manage, supervise, and pay their payroll taxes. Immaculate Cleaning Company takes these responsibilities out of your hands. We thoroughly screen our cleaning technicians and perform background checks. We are fully insured. We know how to successfully and efficiently tackle any type of job. We’ve seen it all! We know what supplies work best and we have mastered training our employees to do the same. We have a long proved system of success for residential and commercial cleaning services.
Are you a franchise?
No, we just look like one because we are just as professional. We are in fact, a family run business. We have been around a long time and we have a proven system of success
Are your housekeepers employees or subcontractors?
Our Cleaning Techs are employees. They are thoroughly screened and trained by an experienced Training Manager.
Do you do background checks & thorough screening?
Absolutely. Quality employees are the cornerstone of our company. We take our time hiring and training our cleaning technicians. They represent us.
Are my things safe with your employees?
We conduct criminal background checks on every prospective employee, we verify job history, and conduct employment verifications. Our outstanding record of quality hiring and our low employee turnover make us one of the safest services worthy of your trust. We rank safety and security at the top of our business priorities.
Do I have to sign a contract?
No! You can cancel any time you wish. You’ll only sign our non-compete agreement and on-time payment commitment when you hire us.
Are you insured?
Yes we are insured.
When do I pay for the service?
We accept credit cards for payment and you will be charged after each cleaning.
What day and time will you show up to clean?
We clean homes Monday through Fridays between 9:00 and 5:00 p.m. We strive to arrive around the same time with an hour window.
We clean offices in the evening after business hours and on the weekends.
Do I have to be home during service?
No. Most of our home cleaning clients are not and give us a garage code or a key and their alarm code. Our employees are carefully screened and trained.
Who provides the chemicals & equipment?
We use our own supplies and equipment.
After many years of experience we know what chemicals work best. Our equipment is sturdy and well maintained for the most efficient and best results.
Do I have to do anything to prepare for my cleaning?
For our residential cleaning services we only ask that your home is picked up and ready to be cleaned. This allows us to focus more on the task of cleaning.
Do you provide a warranty?
We thrive to provide you with the highest service quality. If for some reason we do not meet your expectation, let us know within 24 hours of your cleaning appointment, and we will happily do our best to make it right by re-cleaning any area that you are not satisfied with.
What is your cancellation policy?
Immaculate Cleaning schedules the cleaning staff in advance, thus a last-minute cancellation and lockouts affect our employees’ livelihood. A last-minute cancellation fee will be applied to cover their lost time and wages as they depend on this income to support their families. We kindly ask for at least a 24 hour notice of a change in your plans. The more notice the better. We always strive to make a change rather than cancel. We understand this is not always possible.